Contact Us
Got a question about how sweepstakes casinos work, noticed an error on one of our pages, or want to flag a change in a state's eligibility rules? We'd rather hear it from you directly than let outdated information sit on the site. Below is how to reach us and what we can (and can't) help with.
How to reach us
The quickest way to contact List of Sweepstakes Casinos is by email at [email protected]. We read every message and try to respond within a couple of business days, though volume can push that out during busy periods.
When you write in, it helps to include:
- The name of the operator or page you're asking about
- Your state, if the question relates to eligibility or availability
- Screenshots or specifics, if you're reporting an error or an outdated offer
What we can help with
Our team can answer questions about how we put this list together, correct factual errors (an offer that's changed, a state list that's out of date, a rating that no longer reflects the current terms), and take suggestions for operators or topics you'd like to see covered. If you've played on one of the platforms we list and had an experience worth sharing, that kind of feedback genuinely shapes how we review and rank sites over time.
What we can't help with
We're a review and comparison site, not an operator, so there are limits to what we can do:
- Account issues: Password resets, verification delays, redemption problems, or anything tied to a specific account need to go through that operator's own support team, not us.
- Legal advice: We can point you toward general information about how sweepstakes rules work, but we can't tell you whether a particular site is permitted in your state. Operator terms and state law change, so that's worth confirming directly with the platform or a legal professional if you're unsure.
- Payment or redemption disputes: Issues involving identity verification, minimum redemption thresholds, or delayed prize processing sit with the operator, since we don't hold or process funds ourselves.
If you're dealing with a dispute like this, check the operator's own terms and conditions first — most publish a support contact and a formal complaints process.
Before you write in about a specific operator
Sweepstakes casinos run on a dual-currency model — Gold Coins for casual play and Sweepstakes Coins that can potentially be redeemed for prizes — and the details around eligibility, age requirements, and redemption vary by operator and by state. If your question touches on any of that, it's worth a quick check of our Responsible Gambling page or the operator's own terms before contacting us, since we may simply point you back there. For general background on the team behind this site, see our About Us page, and our Terms and Conditions cover how we source and present the information across the site.
A note on commercial relationships
List of Sweepstakes Casinos may earn a commission when readers sign up through links on this site. That relationship never decides how operators are ranked or reviewed — our ratings reflect editorial research, not payment. If you have questions about how a specific ranking was reached, feel free to ask.
Response times and what happens next
Most enquiries get a reply within two business days. Corrections and factual updates are usually the fastest to action; broader suggestions or partnership enquiries may take a little longer since they involve more internal discussion. If you don't hear back after a week, it's worth resending — messages occasionally get lost in spam filters.